Category Archives: Communications

Airtel Me No More Lies

Posted on November 12, 2012 by webmaster

I’m staying in a family apartment in Bangalore, where we use Airtel for everything – our landline, our phone instrument, the Broadband connection. IT STARTED WITH THE INTERNET The first sign of trouble was an email from Airtel, warning us … Continue reading →

Posted in Communications | 1 Comment

Internet and Wedding Plans

Posted on June 4, 2011 by webmaster

I’ve been away for a while from this blog, and I have an excuse. Our daughter got married. Not that it’s that much of an excuse; she and her fiance (now husband) planned everything themselves, occasionally delegating operational details to … Continue reading →

Posted in Communications, General | 5 Comments

The Virus Warriors Ride Again

Posted on April 4, 2011 by webmaster

Back in January 2010, I wrote about the virus-warriors of Chennai — Microsoft’s Consumer Security Support team. Yesterday, I had occasion to call them again. They’re still awesome, though the phone access isn’t as good as last year. (And they’re … Continue reading →

Posted in Communications, Doing Business in India, General, Infrastructure | Tagged , , , | 5 Comments

Delhi Airport: The Good, the Bad and the Mucked Up

Posted on March 1, 2011 by webmaster

A couple of years ago when I wrote my book, I mentioned that Indian airports were small and old, not exactly an international experience. Well, Delhi’s got a shiny new airport, and that’s where I landed recently, and also departed … Continue reading →

Posted in Communications, Infrastructure | Tagged , , | 2 Comments

A US Cellphone in India

Posted on February 17, 2011 by webmaster

Recently, I was planning a trip to India, and a crucial issue came up: How was I to stay connected? Would my US cellphone work in India? I’d had uneven results on earlier trips, and used a patchwork of solutions (usually … Continue reading →

Posted in Communications, Doing Business in India | Tagged , | 4 Comments

Technology like chocolate: An Internet Christmas

Posted on December 28, 2010 by webmaster

We keep Christmas, even though we’re not Christian. India’s the land of festivals, and I grew up believing it’s vital to celebrate — and that it’s easier to get in the mood when all around you is festive. Especially for … Continue reading →

Posted in Communications, General | Tagged | 5 Comments

Air India and the Pyramids

Posted on May 2, 2010 by webmaster

Last October, I posted a story about Air India flight attendants getting into a mid-air fist-fight. Today’s post is (I think) less egregious, but even more amusing. According to a report in the Mumbai paper Mid-Day, it all started during … Continue reading →

Posted in Communications, Doing Business in India, Infrastructure | Tagged , | 1 Comment

Virus-Warriors in Chennai

Posted on January 8, 2010 by webmaster

Oftentimes, Americans talking about outsourcing offshoring have stories of  clueless youngsters with incomprehensible accents. I’ll admit that I’ve encountered inefficiencies and poor training; my experience as a consumer hasn’t been all good. One airline managed to give me four mutually … Continue reading →

Posted in Communications, Doing Business in India, General, Infrastructure | Tagged , , , , , | 7 Comments

Does Haagen Dazs Head Office Know?

Posted on December 16, 2009 by webmaster

There’s an update at the bottom of this post. ——— When Haagen Dazs, the super-premium ice-cream company owned by the US corporation General Mills, recently announced it would be opening its first store in India in New Delhi, they probably … Continue reading →

Posted in Communications, Doing Business in India, General | Tagged , , , | 4 Comments

India, disconnected? VoIP

Posted on September 15, 2009 by webmaster

Okay, that’s an exaggeration. No one is planning to disconnect India from the rest of the world. However, with fears of terrorism saturating the atmosphere, the Intelligence Bureau ( in the Ministry of Home Affairs, Department of Internal Security) would … Continue reading →

Posted in Communications, Doing Business in India, General | Tagged , , | 2 Comments