Category Archives: Communications

Airtel Me No More Lies

I’m staying in a family apartment in Bangalore, where we use Airtel for everything – our landline, our phone instrument, the Broadband connection. IT STARTED WITH THE INTERNET The first sign of trouble was an email from Airtel, warning us … Continue reading

Posted in Communications | 1 Comment

Internet and Wedding Plans

I’ve been away for a while from this blog, and I have an excuse. Our daughter got married. Not that it’s that much of an excuse; she and her fiance (now husband) planned everything themselves, occasionally delegating operational details to … Continue reading

Posted in Communications, General | 5 Comments

The Virus Warriors Ride Again

Back in January 2010, I wrote about the virus-warriors of Chennai — Microsoft’s Consumer Security Support team. Yesterday, I had occasion to call them again. They’re still awesome, though the phone access isn’t as good as last year. (And they’re … Continue reading

Posted in Communications, Doing Business in India, General, Infrastructure | Tagged , , , | 5 Comments

Delhi Airport: The Good, the Bad and the Mucked Up

A couple of years ago when I wrote my book, I mentioned that Indian airports were small and old, not exactly an international experience. Well, Delhi’s got a shiny new airport, and that’s where I landed recently, and also departed … Continue reading

Posted in Communications, Infrastructure | Tagged , , | 2 Comments

A US Cellphone in India

Recently, I was planning a trip to India, and a crucial issue came up: How was I to stay connected? Would my US cellphone work in India? I’d had uneven results on earlier trips, and used a patchwork of solutions (usually … Continue reading

Posted in Communications, Doing Business in India | Tagged , | 4 Comments

Technology like chocolate: An Internet Christmas

We keep Christmas, even though we’re not Christian. India’s the land of festivals, and I grew up believing it’s vital to celebrate — and that it’s easier to get in the mood when all around you is festive. Especially for … Continue reading

Posted in Communications, General | Tagged | 5 Comments

Air India and the Pyramids

Last October, I posted a story about Air India flight attendants getting into a mid-air fist-fight. Today’s post is (I think) less egregious, but even more amusing. According to a report in the Mumbai paper Mid-Day, it all started during … Continue reading

Posted in Communications, Doing Business in India, Infrastructure | Tagged , | 1 Comment

Virus-Warriors in Chennai

Oftentimes, Americans talking about outsourcing offshoring have stories of  clueless youngsters with incomprehensible accents. I’ll admit that I’ve encountered inefficiencies and poor training; my experience as a consumer hasn’t been all good. One airline managed to give me four mutually … Continue reading

Posted in Communications, Doing Business in India, General, Infrastructure | Tagged , , , , , | 7 Comments

Does Haagen Dazs Head Office Know?

There’s an update at the bottom of this post. ——— When Haagen Dazs, the super-premium ice-cream company owned by the US corporation General Mills, recently announced it would be opening its first store in India in New Delhi, they probably … Continue reading

Posted in Communications, Doing Business in India, General | Tagged , , , | 4 Comments

India, disconnected? VoIP

Okay, that’s an exaggeration. No one is planning to disconnect India from the rest of the world. However, with fears of terrorism saturating the atmosphere, the Intelligence Bureau ( in the Ministry of Home Affairs, Department of Internal Security) would … Continue reading

Posted in Communications, Doing Business in India, General | Tagged , , | 2 Comments