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Recent Posts
- Mimi Mondal is the winner of the 2022 A.C. Bose Grant
- Winner of Monu Bose Memorial Prize for Art in 2022: Ellen He
- A.C. Bose Grant for South Asian/ diaspora writers – Applications open Jan 1-31, 2022
- Sanjna N. Singh is the 2021 Winner of the A.C. Bose Grant
- A.C. Bose Grant Applications Jan 1-31, 2021
- The Monu Bose Memorial Prize
- Little Red Christmas Tree
- The 2020 Winner of the AC Bose Grant is Asha Thanki
- The A.C. Bose Award for South Asian Speculative Fiction Writers
- Corruption Perceptions, 2016
- Smells Like a Man…
- If ‘The Donald’ Were a Book, He’d be a Bestseller
- 2014 India Corruption: Modi Effect?
- What a Night! Paul McCartney at Candlestick
- My Suitcase is a Dinosaur
- New Product: Berries, Memories
- Surprise for 2013: Corruption in India, China, US and Myanmar
- Fire, Drones, and 3-D Printing: Maker Faire, SF Bay Area
- Pinnacle Conference 2014 – IIM Alumni
- Product “Improvement”
- No More Polio in India
- Corruption Perceptions
- Airtel Me No More Lies
- My New Project: “Business in Burma/ Myanmar”
- Was I Chatting with a Bank of America Robot?
Categories
Category Archives: Communications
Airtel Me No More Lies
I’m staying in a family apartment in Bangalore, where we use Airtel for everything – our landline, our phone instrument, the Broadband connection. IT STARTED WITH THE INTERNET The first sign of trouble was an email from Airtel, warning us … Continue reading
Posted in Communications
1 Comment
Internet and Wedding Plans
I’ve been away for a while from this blog, and I have an excuse. Our daughter got married. Not that it’s that much of an excuse; she and her fiance (now husband) planned everything themselves, occasionally delegating operational details to … Continue reading
Posted in Communications, General
5 Comments
The Virus Warriors Ride Again
Back in January 2010, I wrote about the virus-warriors of Chennai — Microsoft’s Consumer Security Support team. Yesterday, I had occasion to call them again. They’re still awesome, though the phone access isn’t as good as last year. (And they’re … Continue reading
Posted in Communications, Doing Business in India, General, Infrastructure
Tagged computers, Doing Business in India, microsoft, offshoring
5 Comments
Delhi Airport: The Good, the Bad and the Mucked Up
A couple of years ago when I wrote my book, I mentioned that Indian airports were small and old, not exactly an international experience. Well, Delhi’s got a shiny new airport, and that’s where I landed recently, and also departed … Continue reading
Posted in Communications, Infrastructure
Tagged airports, Doing Business in India, India's infrastructure
2 Comments
A US Cellphone in India
Recently, I was planning a trip to India, and a crucial issue came up: How was I to stay connected? Would my US cellphone work in India? I’d had uneven results on earlier trips, and used a patchwork of solutions (usually … Continue reading
Technology like chocolate: An Internet Christmas
We keep Christmas, even though we’re not Christian. India’s the land of festivals, and I grew up believing it’s vital to celebrate — and that it’s easier to get in the mood when all around you is festive. Especially for … Continue reading
Air India and the Pyramids
Last October, I posted a story about Air India flight attendants getting into a mid-air fist-fight. Today’s post is (I think) less egregious, but even more amusing. According to a report in the Mumbai paper Mid-Day, it all started during … Continue reading
Posted in Communications, Doing Business in India, Infrastructure
Tagged air india, India's infrastructure
1 Comment
Virus-Warriors in Chennai
Oftentimes, Americans talking about outsourcing offshoring have stories of clueless youngsters with incomprehensible accents. I’ll admit that I’ve encountered inefficiencies and poor training; my experience as a consumer hasn’t been all good. One airline managed to give me four mutually … Continue reading
Posted in Communications, Doing Business in India, General, Infrastructure
Tagged computers, Doing Business in India, Kaspersky, microsoft, offshoring, outsourcing
7 Comments
Does Haagen Dazs Head Office Know?
There’s an update at the bottom of this post. ——— When Haagen Dazs, the super-premium ice-cream company owned by the US corporation General Mills, recently announced it would be opening its first store in India in New Delhi, they probably … Continue reading
Posted in Communications, Doing Business in India, General
Tagged Doing Business in India, marketing, strategy, telecommunications
4 Comments
India, disconnected? VoIP
Okay, that’s an exaggeration. No one is planning to disconnect India from the rest of the world. However, with fears of terrorism saturating the atmosphere, the Intelligence Bureau ( in the Ministry of Home Affairs, Department of Internal Security) would … Continue reading