Category Archives: Infrastructure

Delhi Airport: The Good, the Bad and the Mucked Up

A couple of years ago when I wrote my book, I mentioned that Indian airports were small and old, not exactly an international experience. Well, Delhi’s got a shiny new airport, and that’s where I landed recently, and also departed … Continue reading

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Air India Crash: The Reason Why

Back in May 2010, I blogged about a tragic Air India flight from Dubai that crashed in Mangalore and killed 158 people. The plane ran out of runway on the airport, which is built on a narrow plateau. It went … Continue reading

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Tales from the Mumbai Trains

Mumbai’s suburban trains are critical to the transport infrastructure of this elongated peninsula. Roads clog and traffic doesn’t move; the trains clog but keep racing along. Here’s a story about how clogged exactly the trains get, from G. Ganesh, one … Continue reading

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Air India and Unions

“Since you’ve been blogging on AI, was wondering if you’d seen this latest…” said my friend Sri in a Facebook message. It was a link to a dispute between the cabin crew and a pilot on whether to serve alcoholic … Continue reading

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Air India and the Pyramids

Last October, I posted a story about Air India flight attendants getting into a mid-air fist-fight. Today’s post is (I think) less egregious, but even more amusing. According to a report in the Mumbai paper Mid-Day, it all started during … Continue reading

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(Don't) Drive in India

Someone sent me a funny-but-true piece on driving in India; it’s attributed to Coen Jukens, ostensibly an employee of the Dutch software firm Baan, who spent a couple of years in Hyderabad. I couldn’t find anything more on Jukens, so … Continue reading

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Virus-Warriors in Chennai

Oftentimes, Americans talking about outsourcing offshoring have stories of  clueless youngsters with incomprehensible accents. I’ll admit that I’ve encountered inefficiencies and poor training; my experience as a consumer hasn’t been all good. One airline managed to give me four mutually … Continue reading

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